FAQ
How do we engage you?
Begin the process by completing the GET BUSINESS CONTINUITY form to the left or select Get Started on the top. You can also give us a call at (936) 228-8018. We’ll discuss your specific business situation so that we can more accurately define our engagement. Together, we sign a non-disclosure agreement, then we get to work. We analyze your computer systems environment, then recommend the best course of action to disaster proof your business.
How much do you cost?
Your expense completely depends upon your unique business situation. But some ballpark figures might help put cost in perspective. Large businesses typically spend up to 4% of their total technology budget on business continuity. During the process of discovery and design, large companies depend upon highly sophisticated specialized business continuity consultancies associated with the big accounting firms and systems integrators. Data storage at a disaster recovery site can run as high as $48 per gigabit per year. Our goal from the beginning, to utilize economies of scale, to spread the capital cost across our customer base and design uniform methodologies, reduces costs for all of our clients.
Do you replace our IT people?
We do not replace your IT people. whether employed or contracted. Most of the time, employee or contract IT people view our participation as adding value to the overall IT mission and welcome our presence. IT service companies typically do not want to sell disaster recovery because it’s technically complicated and difficult. Many of them offer services from major managed service providers just to have a product offering if their customers ask about it. IT services companies do not typically employ disaster recovery experts. They usually call disaster recovery experts when they need us. When a natural disaster occurs in a geographical area, an IT services company cannot handle the increased workload without additional help from outside sources. Our desire is to augment your IT people by removing the burden of business continuity and disaster recovery from them. We’ve been there; they have their plate full with normal IT work.
Disaster Recovery Team and Real Time Disaster Response
Our team strategically resides in areas through out North America. When needed, we can bring people and systems resources to the forefront to deal with any natural disaster situation in a given geographical area. When the chips are down, we welcome the opportunity to help.
Business Continuity Plan Document
The single most important document that you receive from us will be your Business Continuity Plan, Systems Section. You can reference this document for what you must do in the event of a natural disaster or for the telephone support number you need on Saturday night just after you’ve accidentally deleted the QuickBooks company file. We cover every detail of business continuity based upon your definition of what systems are mission critical.
Service Level Agreements
We have only one service level and you will have contracted with us to obtain this service level. We will provide you with a special telephone number in your Business Continuity Plan that we will respond to 24/7/365. Your call to that number will be answered by a human. Your service up time will be 100% because, all of our systems are covered by our business continuity tools.
Reporting
We provide testing of your disaster recovery components and reports of that testing on a quarterly basis. We provide a summary of billing monthly.
Hardware Replacement and Procurement
We have special agreements with hardware providers and have frequently dropped equipment on site next day for disaster recovery purposes. Our work anywhere disaster prevention model makes working with off the shelf retail computer equipment entirely feasible.
Infrastructure Repair
We have special agreements with infrastructure repair and build out companies that can arrive on site in a short time frame to complete cabling and network equipment replacements substantial damage to your facility.
Print Services and Printer / Multi Function Device Procurement
We have special agreements in place with several vendors that will expedite delivery and setup of Printer / Multi Function Devices in the event that you loose equipment. We also have alternative mission critical printing resources that are part of our disaster prevention model.
Post Disaster Wrap-up
We log each data loss and disaster incident and upon restoration, we will provide a report to you and discuss the incident with an eye towards future prevention.
Disaster Recovery Pros Consider Working For BAKUPZ.COM
If you’ve brought a business or three back from near death, know what it’s like to work until the job’s done, possess high level disaster recovery skills put to the test in the past couple of years, cut your teeth on network engineering, Windows, Unix and are looking for a challenge of the highest order, we need to talk to you and get to know about your accomplishments, and talk to the people that can reflect on your accomplishments. No resume needed, just write us at PO Box 567, Montgomery, TX 77356.
We’re passionate about insuring that your unique business activities remain disaster proof. Get started with our business continuity and disaster recovery experts now to keep your business uninterrupted.